FAQ


Click on the FAQs below to jump to the answers

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How much will I save?

That depends on how high your rate is right now, and how much electricity you use.

Check your bill for “the average price per kW you paid for electricity service this month is:..” This phrase is sometimes in very small print. The number following that phrase is your current final rate. We have helped hundreds of customers with their option to save and we have found that some consumers are paying as high as 20 cents per kWh.

The more electricity you use, the more you will save. Most small homes use around 1000 kWh in the winter, but use much, much more in the summer. Bigger homes use as much as 4000 to 5000 kWh’s in the summer. With Ambit’s low rates, they have customers saving quite a bit in the summer.

If you have any questions about reading your current bill, feel free to give us a call: 281-497-7909. We enjoy sharing our knowledge of the process. In fact, this is what sets Ambit apart from other providers. As consultants, we will tell you all about the process with no pressure to use our service.

You can also email your questions to ElectricityForHouston@gmail.com

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Does it cost anything to switch providers?

No. You don’t even need to contact your current provider. If you are comfortable with all the information provided at this site you can even switch without calling anyone by using our Secure Customer Enrollment page.

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I am in a contract. What are my options?

Some folks are locked into long-term contracts with a high rate. If you fall into this category, it would be wise to calculate whether or not you will save money by paying the cancellation fee and switching providers to get a significantly lower rate. I have had customers in this situation and they have paid their cancellation fee to realize the long-term savings. Call for a quick audit of your situation. We will give you straight answers. If it doesn’t make sense financially to terminate a contract, we’ll make that clear.

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If I switch, where will my electricity come from?

Your current electric delivery company or “Local Wires Company” will continue to deliver your electricity. Your Texas power will come from a regional power pool depending on your city – a mixture of energy from traditional power plants and other sources like wind, water, sun and natural gas. Your Local Wires Company still responds to service interruptions and continues to maintain the poles, wires and read your meter. You will continue to receive the same reliable service you are used to, regardless of the Retail Electric Provider (REP) you receive your Texas power from. It is important to understand, THERE IS NO CHANGE IN THE RELIABILITY OF SERVICE. GUARANTEED.

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Will the reliability of my electric service change?

No. (See, in part, the answer above). No matter which Retail Electric Provider (REP) you choose, your Texas electricity will continue to be delivered safely and reliably by the Local Wires Company; a company still regulated by the Public Utility Commission of Texas.

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What happens if I have an emergency or we have a power outage?

A 24 hour emergency service phone number will be provided on your new bill. That number is the same number on the bill you get with your current provider.

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Does everyone in Texas have the power to choose their electricity provider?

No. Consumers in City-owned utility areas, like the City of Austin and member-owned electric cooperatives, like PEC, do not have the choice of electricity providers. There are over 7 million customers in Texas that do have a choice, with more to be added in the future. Areas such as San Antonio, El Paso, and Amarillo will likely be added to the deregulated electric grid at some point. In addition to Texas, Ambit Energy can help customers save on their electric bill in other States.

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We have a choice when considering electricity providers in Texas. What about my friends in other States??

Residents in Texas and the surrounding areas and many other communities also have a choice and can save money by using ElectricityForHouston.com. If you feel like Ambit has provided you with good service and rate, please tell your friends in other States.

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What States does Ambit Energy provide service?

  • Texas
  • California
  • Connecticut
  • Delaware
  • New York
  • Illinois
  • Maryland
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island
  • Virginia
  • Washington, D.C.

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Economical Energy Rates. Switch Now. Save On Energy.

By the way, there is NO COST TO SWITCH

Providing Low Residential Electricity Rates in Deregulated Areas

281-657-7909 ElectricityForHouston@gmail.com

Monday – Saturday 8 a.m. to 8 p.m